The following portfolio includes five artifacts from a variety of projects I’ve created in past roles and while working towards my master’s degree.
Storyline 360 — Cybersecurity
This project is an interactive cybersecurity awareness course designed to help learners identify and respond to phishing attempts in a realistic work environment. The course presents learners with a simulated email scenario and requires them to investigate evidence, analyze contextual clues, and make a judgment about whether the message is safe, suspicious, or malicious.
Rather than presenting phishing concepts through passive instruction, the course places the learner in the role of an investigator. Each scenario asks the learner to explore elements in the email before making a decision. Feedback explains the reasoning behind each outcome, reinforcing the mental model needed to recognize phishing attempts in real workflows.
iFixit Fast Fix Instructions
This is an instructional project completed through iFixit EDU to hone my skills in writing clear, actionable directions. I created a guide with written and visual content that demonstrates how to pick up a dropped stitch in a knitted garment. This process can save your own knit sweaters and other clothes form unraveling with age.
Knitting is one of my foremost passions, and I was thrilled to share this interest with others. My submission was recognized as an exceptional submission and tagged by iFixit as a Featured Student Guide.
Content Strategy Roadmap Report
In pursuit of my master’s degree, I collaborated with a real client (Company A) to gain practical experience in evaluating content strategy. My job was to conduct a content assessment on a sample of Company A’s user guides and provide actionable recommendations on strengthening their content strategy.
After conducting this assessment, I wrote an individual content strategy report outlining these recommendations and their business value for Company A to improve their content strategy. The final report is embedded below.
Technical Style Lecture
This is a higher education lecture covering content from Strategies for Technical Communication in the Workplace, by Laura J. Gurak and John M. Lannon, the textbook I use while teaching Technical Writing.
This lecture covers technical style—specifically, editing for conciseness. Conciseness is one of my favorite communication topics to both learn about and to teach. The final presentation is embedded below.
Screencasting
This screencasting project was powered by Camtasia to record and edit a two-minute quick start video guide adhering to principles of minimalism in documentation. I showcase skills in creating video help for technology users, as well as in preproduction and postproduction. The final screencasting video is linked above, and the script and storyboard I developed is embedded below.